Can you provide technical support?
Yes. Our R&D and technical team can provide guidance on carbon selection, usage, regeneration, and performance optimization.
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How long does it take to test a sample?
Typically, samples can be sent immediately, and you can start testing within 1–2 days after receipt.
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We have a complete quality control system, including raw material selection, in-process testing, and final product inspection, ensuring high purity, adsorption performance, and strength.
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Can you produce customized activated carbon?
Absolutely. We can customize mesh size, iodine value, moisture content, packaging, and form to meet your specific requirements.
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Yes, we maintain a reasonable stock of standard mesh sizes and iodine values to meet urgent orders.
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How long is the delivery time?
For in-stock products, delivery usually takes 3–7 days. For customized specifications or large orders, it takes 7–20 days depending on the quantity.
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What is your monthly production capacity?
Our production capacity reaches over 5,000 tons per month, allowing us to fulfill both small and large orders.
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Yes, we provide free test samples for potential clients, so you can verify quality and performance before placing a bulk order.
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What products do you mainly provide?
We mainly produce coconut shell activated carbon for applications such as gold recovery (CIP/CIL), water treatment, air purification, gas adsorption, food & beverage, and pharmaceuticals.
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